Act on Specified Commercial Transactions

Name of seller

NOMON, Co., Ltd.

Operation director

Masanobu Kano

Location

Kasumigaseki Common Gate West Tower 3-2-1 Kasumigaseki, Chiyoda-ku, Tokyo 100-8585 JAPAN

Telephone

0120-500-909

E-mail address

info@nomon.jp

Required fee other than product cost

You will be required to pay consumption tax in addition to the item price.​
Product is delivered for free nationwide.

Sales Quantity

There is no required quantity for purchase, but some products may have limit for maximum purchase quantity per order.

Order validity

In principle for 5 days after the order is confirmed (after an e-mail is automatically sent to confirm the order)​ ​

Defective product

A product with any defects found within 7 days after arrival will be replaced.

Delivery time of product

In the case of prepayment, we will ship within 1-2 business days after confirmation of payment. In the case of deferred payment, we will ship within 7 days after confirming your order.
If there is a delay due to unfavorable weather, delivery company's convenience, or any other reason, we will notify you by e-mail.

Payment Method

You can use cash on delivery, credit card, bank transfer, Amazon Pay, PayPal, and NP deferred payment.

[About cash on delivery]
[Cash on delivery fee (tax included)]
Less than 5,000 yen: 330 yen
5,000 yen or more: 0 yen

[Change/Cancel]
*Once your order is confirmed, we cannot make any changes to the payment amount, such as changing the payment method or quantity. If you wish to make any changes, please cancel and then place your order again. (Limited to before shipping the product)
*We do not accept cancellations due to customer convenience after shipping.
*If you refuse to receive the package, you may be charged a separate fee. Please note.

[About credit card payment]
Acceptable credit cards are VISA/MASTER/DINERS/JCB/AMEX.
For credit card payments, we use the payment agency service of GMO Epsilon, Inc., a credit card payment agency.
After placing your order, you will be redirected to the Epsilon payment screen where you can complete the payment.
In order to make payments with peace of mind, when customer information is sent via the Epsilon site, it is encrypted using SSL (128bit), and credit card information is not stored on this site and is kept strictly confidential by the company. We are managing it.

[About bank transfer]
[Payment/Shipping]
・For bank transfer, please make the payment to the account stated in the email you receive after placing your order. After confirming the payment from the customer, we will ship the product.
・The payment deadline is 14 days from the date of order.

[Change/Cancel]
・After payment, we do not accept cancellations due to customer convenience.
・If the payment deadline has passed, the reservation will be cancelled. If you need it, please place your order again.
・Once your order is confirmed, we cannot make any changes to the payment amount, such as changing the payment method or quantity. If you wish to make any changes, please cancel and then place your order again. (Limited to before shipping the product)
- If a refund is required due to a defective product or cancellation due to our store's circumstances, the refund will be made to the customer's bank account. Thank you for your understanding as we are asking for your account details.

[About NP deferred payment]
Please pay on the date specified by the online payment service provider (Net Protections Co., Ltd.).

[NP deferred payment fee]
free
*NP deferred payment fees are subject to change. note that.

[NP deferred payment usage limit]
Cumulative purchase amount up to 130,000 yen (tax included)

Terms of payment

[Credit card payment]
It varies depending on the credit card company you use.

【Bank transfer】
14 days from the date of order.

[NP deferred payment]
Within 14 days from the date of issue listed on the invoice.

Return period

Please contact us within 5 days of receiving the product. In general, we do not accept returns or exchanges of our products except in the case of initial defects.

Return shipping cost

In case of initial defect or shipping wrong product, the return will be received as cash on delivery at our store.